Privacy policy

Privacy Policy

Last Updated: 19/12/25

At MODEL CAR SELLER, we share your passion for quality scale models, and we are equally committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website WWW.MODELCARSELLER.IN, including any other media form, media channel, mobile website, or mobile application related or connected to it.

By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy.

1. Information We Collect

We collect information to facilitate the sale and shipment of physical goods and to improve your collecting experience.

A. Personal Data

When you register on our site, place a pre-order, or purchase a model, we may collect personally identifiable information, including:

  • Identity Data: Name, username, or other identifiers.

  • Contact Data: Billing address, shipping address, email address, and telephone number.

  • Transaction Data: Details about payments to and from you and other details of products (scale, make, model) you have purchased from us.

B. Payment Data

Financial information, such as data related to your payment method (e.g., valid credit card number, card brand, expiration date), is collected when you purchase, order, return, exchange, or request information about our services.

  • Note: We store only very limited, if any, financial information that we collect. Otherwise, all financial information is stored by our payment processor (e.g., Razorpay, PayPal), and you are encouraged to review their privacy policy and contact them directly for responses to your questions.

C. Derivative & Technical Data

Information our servers automatically collect when you access the Site, such as your IP address, your browser type, your operating system, access times, and the pages you have viewed directly before and after accessing the Site.

2. How We Use Your Information

We use the information we collect to ensure your models arrive safely and to enhance your experience. Specifically, we use your data to:

  • Process and fulfill your orders: This includes sending your shipping address to courier partners and sending you tracking numbers.

  • Manage Pre-Orders: Notify you when a reserved model is available for final payment or shipment.

  • Customer Support: Respond to product inquiries, damage claims, or return requests.

  • Fraud Prevention: Monitor orders for potential fraudulent transactions to protect both you and our business.

  • Marketing (Opt-in only): Send you emails about new arrivals, restocks of rare models, or exclusive discounts. You can unsubscribe at any time.

3. Disclosure of Your Information

We do not sell, trade, or rent your personal identification information to others. We may share information with third parties only in the following situations:

  • Service Providers: We share data with third parties that perform services for us, including:

    • Payment Processing: (e.g., PayPal, Razorpay)

    • Shipping & Logistics: (e.g., India Post, Delhivery) to deliver your models.

    • Email Marketing

  • Legal Obligations: If necessary to respond to legal process, to investigate or remedy potential violations of our policies, or to protect the rights, property, and safety of others, we may share your information as permitted or required by any applicable law, rule, or regulation.

4. Cookies and Tracking Technologies

We use cookies, web beacons, tracking pixels, and other tracking technologies to help customize the Site and improve your experience.

  • Essential Cookies: Required for the shopping cart to function and to keep you logged in.

  • Analytics Cookies: Help us understand how visitors interact with our site (e.g., Google Analytics).

You can remove or reject cookies through your browser settings, but doing so may affect the availability and functionality of the Site (e.g., your cart may not save items).

5. Third-Party Websites

The Site may contain links to third-party websites and applications of interest, including advertisements and external services, that are not affiliated with us. Once you have used these links to leave the Site, any information you provide to these third parties is not covered by this Privacy Policy, and we cannot guarantee the safety and privacy of your information.

6. Data Security

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

7. Your Data Rights

You may have the following rights:

  • Right to Access: Request copies of the personal data we hold about you.

  • Right to Rectification: Request that we correct any information you believe is inaccurate.

  • Right to Erasure: Request that we erase your personal data, under certain conditions.

  • Right to Opt-Out: You may opt-out of marketing communications at any time by clicking the "unsubscribe" link in our emails.

8. Children's Privacy

Our Site is intended for adult collectors. We do not knowingly solicit information from or market to children under the age of 13. If we learn that we have collected information from a child under age 13 without verification of parental consent, we will delete that information as quickly as possible.

9. Contact Us

If you have questions or comments about this Privacy Policy, please contact us at:

JAYRAM ENTERPRISES

37, DEBINIBASH ROAD

KOLKATA, 700074

INDIA

Email: MODELCARSELLER@GMAIL.COM

Phone: +91-9477792518